Commercial Property Management FAQ

A commercial property manager handles day-to-day building operations, tenant relations, lease administration, maintenance and vendor coordination, and owner financial reporting — acting as the owner's on-the-ground operator so the property runs without daily owner involvement.

Commercial management fees are commonly structured as a percentage of collected rent, typically in the 3-8% range depending on property type, size, and scope of service, sometimes combined with a flat fee for lease-up or major projects. Get a scoped quote based on your specific property.

Commercial management deals with more complex lease structures (gross, net, triple net), CAM reconciliation, longer lease terms, and tenant improvement coordination — it requires more financial and lease-administration rigor than typical residential management.

In a triple net lease, the tenant pays base rent plus their pro-rata share of property taxes, insurance, and common area maintenance (CAM). Managing an NNN lease means accurately tracking, billing, and annually reconciling those pass-through costs against actual invoiced expenses.

Common signs: financial statements arrive late or are hard to understand, maintenance requests go unanswered for days, lease renewals or escalations get missed, or you can't reach a real person when something goes wrong. Any of these usually means the current manager has outgrown the property, or never had the systems for it.

Office, retail, industrial, and mixed-use properties across Toronto and the GTA. See the services page for scope details on each property type.

Monthly owner statements as standard, plus an annual CAM/operating cost reconciliation and a year-end financial package. Dashboard access is available for on-demand visibility between statements.

Onboarding starts with a property assessment (lease review, financial and physical condition audit), followed by a transition plan covering vendor handoff, tenant notification, and reporting setup — typically completed within 2-4 weeks depending on property complexity.

Yes — scope definition, vendor bidding, budget tracking, and project coordination through completion, with ownership approval at each stage.

Management agreements are typically structured on an annual term with defined notice periods for either party — full terms are reviewed during the property assessment before any agreement is signed.